Share this page:

Resort Managers

  • Job Location

    Val d'Isere, Courchevel & St. Anton

  • Start date

    November

  • Duration

    April

  • Job Benefits

    Competitive salary + Live out Accommodation + Full area lift pass + Ski/board equipment hire + Medical Cover + Travel to and from an EU country + Uniform + Food whilst working + Comprehensive training course + Career progression in the Mediterranean




Description

Want to spend next winter on the slopes?

Our Resort Managers are dedicated and highly motivated individuals who manage the winter resort programme overseas in the Alps. This role is challenging and intensive, yet very rewarding.
 
This position holds overall responsibility within the allocated resort team and is very diverse in its portfolio of associated duties. While the role is primarily that of overseeing the work of the team and the other managers, problem solving is a significant work area and the ability and willingness to get involved in any aspect of the operation from guest relations to vehicle maintenance checks, and from human resource management to stock control are essential.
 
Main Responsibilities
 
  • Ensure that all our guests benefit from the highest possible level of Scott Dunn service
  • Oversee management of all resort staff including training, motivation, morale and discipline
  • Manage and ensure all resort staff and Managers carry out their roles according to Scott Dunn standards as thoroughly and efficiently as possible
  • Follow grievance and disciplinaries/staff policies in line with company standards
  • Ensure all properties, vehicles and equipment are managed and looked after with the utmost care
  • Directly manage Flagship chalets and visit guests and staff twice a week
  • Ultimate responsibility for resort vehicle usage and management checks being carried out
  • Support the CMs with regard to staffing issues, personal presentation, illness and HR related issues
  • Maintain and develop good relations with existing/new suppliers and contractors both in and out of resort
  • Work closely with Executive Chef, Overseas Operations Managers, Guest Services Manager, Overseas Recruitment Manager and UK offices to ensure the smooth running of your resort.
  • Create a weekly rota for your team
  • Weekly meetings to feedback results, to continue to drive standards, plus general updates, sharing of information relating to guests and the business in general
  • Work closely with the Head Driver to ensure vehicle standards are being met, store rooms are organised, drivers are managed correctly, all chalet related tasks are being carried out at the right times and snow is cleared to ensure the safety of guests and staff
  • Weekly visits to the children’s club and meetings with the Explorers Manager and deputy
  • Effectively troubleshoot unforeseen events and circumstances whether related to guests, staff, properties or logistical arrangements
  • Manage chalets and staff accommodation so that they are treated with the utmost care
  • Be responsible for all daily administrative duties and accounts for the resort

Requirements

Essential Requirements
  • Basic academics, including maths, English and IT
  • Previous experience of managing teams in a hospitality environment
  • Full UK/EU driving licence
  • UK/EU passport
 
Desirable Attributes
  • Fluency in French/German
  • Hospitality degree/NVQ, Wset
  • Management degree or similar
  • Previous ski season experience

About us

We think service is everything - which is why nothing is too much trouble. Each Scott Dunn chalet comes complete with an experienced chef and host, and childcare resort teams and managers are also on hand to make sure guests have everything they ...
Read more..



Share this page:

Copyright ©2006 - 2024. 247 Media Ltd.
Copyright ©2006 - 2024. 247 Media Ltd.